Returns & Exchanges
At Coyuchi, we want you to love your organic home goods; if you are not completely satisfied, we accept returns of unwashed and unused items within 30 days of purchase. Our commitment to sustainability means we strive to make the return process as seamless and eco-friendly as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid sustainable shipping label provided via email.
Package Securely
Place the items in their original packaging or a reusable mailer, ensuring all tags are attached and the package is securely sealed.
Drop Off and Track
Hand your package to the designated carrier and use the provided tracking link to monitor your return status until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing